At TWS Printing, we are committed to delivering high-quality printed products and excellent customer service. Please read our Returns & Refunds Policy carefully before placing your order.
All products printed by TWS Printing are custom-made according to your approved artwork, specifications, and order details. Because these products are personalized, they cannot be returned or refunded unless there is a manufacturing defect, printing error, or damage during delivery.
Customers are responsible for reviewing and approving all artwork, spelling, colors, dimensions, and design details before production begins. Once production has started, changes, cancellations, or refunds are not possible.
We work with trusted courier and delivery partners to ensure your order reaches you safely.
Delivery times are estimates and may vary depending on:
TWS Printing is not responsible for delays caused by shipping companies or events beyond our control. However, we will assist you in tracking your shipment and resolving delivery issues whenever possible.
Customers are responsible for providing accurate delivery information. TWS Printing is not liable for delays or additional shipping costs resulting from incorrect or incomplete addresses.
Refunds may be approved only in the following situations:
Refunds are not available for:
If a refund is approved, it will be processed using the original payment method. Processing times may vary depending on your payment provider or financial institution.
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